What are people saying about MPB?
My Personal Bookkeeper was recommended to me when my sister and I were looking to get some help for my mom and I am so glad we found them! Nancy has been working with my mom for over a year and she has been amazing. Nancy helps keep my mom organized, including staying on top of bills and keeping track of online activities. She does this with unending patience and kindness and it gives us such peace of mind to have her as a trusted advisor. I am so grateful for her ongoing support and for My Personal Bookkeeper.
Jackie and Randi truly care about their clients…and enjoy working with them. What more can we say? They are professional and smart. We couldn’t be more happy with how Randi works with my mother to ensure that her bills are paid on time. Excellent service.
I employed them to pay my brother’s expenses while he was in memory care. Before then I had handled all his bills and related issues. The problem was I live in another state. They relieved me of the obligation and I was able to work on his other issues. I recommend this company to anybody who is a caretaker or guardian.
I’ve really appreciated having this service for the past three or four years for my sister who recently passed away. It was nearly a necessity since I had durable and medical POA for her, was working a demanding full-time job throughout, and was in a city many hundreds of miles away from Chicagoland. I couldn’t have managed without lots of help, and a big piece of that was having MPB’s help. Our particular Client Advocate was SO good at her job–i.e. bookkeeping/accounting–and I’m certain she saved us lots of money, especially as it pertained to long term care facility billing and other medical benefits. But in addition to her professionalism, our Advocate was a fine, thoughtful, and warm person. Caring for a loved one–perhaps especially at a distance–can be heart wrenching business, and she often boosted my spirits and confidence along the way. I never doubted for a moment that she truly cared about me and my sister, and that’s meant so much to me.
Nancy is a gem, very smart and very willing to do projects I don’t want to do, and she does them better than I can! I’ve had quite a few laughs with her, and that’s something that is sorely needed for all of us at this time. I didn’t know that these resources were available, but I’m so glad I know now and can spread the word!
For the first time in a long time I have peace of mind that someone is staying on top of my day to day financial affairs, thanks to my financial advisor who referred me to My Personal Bookkeeper. My MPB Client Advocate has gone beyond my expectations and handles not only my “books” but contacts my professional advisors on my behalf and intervenes when needed. She has also clarified and helped me understand issues that previously seemed overwhelming. Overall she and MPB have helped remove a huge burden.
In my time with “Your Eldercare Consultants” (CJE Senior Life), I referred several clients to Jackie Melinger and “My Personal Bookkeeper”. Each time, my clients found exactly the help they needed with mail, bill-paying and financial accounts management. My Personal Bookkeeper uses client advocates who are experienced, kind and excellent communicators. They are specialists who actively collaborate with families and professionals to protect client interests. Pricing is very fair. I highly recommend the business and its staff.
I have personally witnessed over the past fifteen years My Personal Bookkeeper Client Advocates as an excellent resource and partner for seniors and their loved ones. They have done an exceptional job partnering with my clients and their family members providing peace of mind and an incredible amount of financial security. The advocates offer highly personalized care and attention to every detail. I would highly recommend them for anyone who needs support and assistance in managing their household and financial needs.
In my elder law practice, I often have clients who need assistance with bill payment and managing their personal lives. I cannot ethically tackle these projects at normal attorney rates. As a result, I have often referred these people to My Personal Bookkeeper. I have never been disappointed. Their client advocates help my clients to stay on track and get personal assistance that they need. What I like best about them is that they help my clients remain independent. When my clients are safe, I can focus on resolving their legal issues. MPB makes me look good every time.
We live thousands of miles from our 91-year old mother in Chicago and it gives us peace of mind to know that her financial affairs are being expertly looked after. We can rely on our Client Advocate even between her regular visits with our mother to brainstorm and solve problems as they arise. Whether it’s bills or banking or ensuring policies get renewed on time, it’s a relief to know Pam is typically on top of it even before we think of it.
Jackie and her team worked with my parent to gain his trust and include him in the process as much as possible while keeping us informed. She took a big load off our shoulders in monitoring finances, negotiating terms, and collecting tax and other documents. They were always willing to investigate new items or questions and worked with us to find solutions to problems.
After our mother’s dementia diagnosis, my siblings and I discovered that her personal finances had been in disarray for years. Living across the country and focused on our mother’s health plan, we enlisted My Personal Bookkeeper to address boxes of unsorted bills and paperwork, assist with unpaid taxes and insurance paperwork, and set up functional systems to manage our mother’s finances moving forward. My Personal Bookkeeper saved us from spending hundreds of hours on administrative tasks, which allowed us to use our time for more pressing family matters. We highly recommend My Personal Bookkeeper!